J.W.D. JUNK REMOVAL · CUSTOMER INFORMATION
Privacy Policy
Last updated: October 26, 2026
This policy explains how J.W.D Junk Removal handles information provided through our website, photo quotes, booking requests and customer communications.
Information used to arrange your pickup
We collect the contact and job details you provide, including your name, phone number, email address, pickup address, service details, photos and messages. We use this information to respond to enquiries, prepare estimates, arrange and complete pickups, manage bookings and maintain service and payment records.
SMS Privacy
SMS Privacy. When you opt in to text messages, J.W.D Junk Removal collects your name, mobile phone number and your consent to receive messages, along with the date and time you opted in. We use this information only to send the messages you agreed to receive, such as appointment reminders, booking confirmations, payment notices, account updates and customer support replies. J.W.D Junk Removal will not share, sell or rent your mobile phone number or SMS opt-in data and consent with third parties or affiliates for marketing or promotional purposes. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.
Service providers
We use service providers to operate our website and support bookings, communications and payments, including vcita. Information needed to provide these services may be processed by those providers on our behalf. Some providers may process information outside Canada, where it may be subject to local laws.
Website cookies and analytics
Our website uses cookies and similar technologies for essential functions and, with your consent, analytics and advertising measurement, including Google Analytics and Meta Pixel. These tools may process device, browser and website-interaction information. You can manage optional tracking through the website’s cookie choices and your browser settings.
Job photos
Photos help us assess the work and document its completion. Please avoid including faces, personal documents or other sensitive information that is not needed for your quote. Contact James if you have questions about a project photo or its use on our website.
Your choices and requests
You may contact James to request access to or correction of your personal information, ask about retention or deletion, withdraw consent, or raise a privacy concern. Some records may need to be retained for legal, accounting or service-related requirements. Withdrawing consent may limit services that depend on that information.
Contact
James William Dalby · J.W.D Junk Removal
Email:
Phone: 289-600-4646
Durham Region, Ontario, Canada